General terms & conditions for Landhäuser BergWiese


These terms and conditions apply together with the guest reception conditions for the accommodation services of the Upper Harz / Office Altenau booking centre for the agreements concluded with the accommodation provider contracts for the rental of rooms as well as any further services provided by the accommodation facility.

Terms and conditions of the guest only apply if this has been previously agreed in writing.


The accommodation provider is obliged to provide the booked accommodation from the specified time and for the agreed duration and further to provide the agreed services.

The guest can move into the booked accommodation on the arrival day until 15.00 pm. For possible late arrivals on the day of arrival the guest must inform the accommodation provider at least one day prior to arrival. In the case of very late arrival, there is a special note with the reservation confirmation, which is effected by the St. Andreasberg Holiday Information.

The guest is obliged to pay the agreed remuneration for the accommodation no later than upon delivery of the keys.

On departure, the guest must vacate the leased premises by 11.00 am. Thereafter, the accommodation provider is entitled to charge the daily room rate for the additional use of the rooms.

The guest may only use the booked accommodation in accordance with its intended purpose. The accommodation can only be made use of by the guest and any other persons named in the booking confirmation. Granting use to others and / or subletting is allowed only if the accommodation provider has previously given his written consent.

The guest is obliged to immediately inform the accommodation provider of any defects, faults and to demand remedy. Claims of the guest remain invalid if this notification of defects is culpably omitted.

The guest is liable for damages caused by him, persons referred to in the booking confirmation or third parties residing in the premises with the consent of the accommodation provider, unless it is proved by the guest that the damage was not caused culpably.


The acceptance of credit cards, checks or other payment methods apart from cash is effected only on settlement of the account.

The guest may only offset undisputed or legally established claims against a claim of the accommodation provider.


The accommodation provider is entitled to withdraw from the contract if the agreed advance payment or security deposit is not provided by the guest within the specified time limit. Furthermore, the accommodation provider is entitled to withdraw from the contract on important grounds. Upon exercise of the right to rescind by the accommodation provider, the guest is to be notified in writing no later than 7 days after awareness of the reason.


The slope protection of building sites is not intended for entering, especially by children. Supervisors are urged to prevent children from entering the slope protection.


The accommodation provider has organised wireless Internet access in the rooms. The guest and persons named in the accommodation contract have the right to use the wireless Internet access in the rooms for the duration of the stay. The use by third parties is prohibited.

The accommodation provider is not responsible for the actual availability, suitability or reliability of the Internet access for any purpose. He is entitled at any time to cease the operation of WLANs partially or temporarily.

Usage is effected by entering a code. The access data are intended only for personal use of the guest and persons named in the accommodation contract and must not be passed on to third parties.

The guest is made aware that the WLAN only allows access to the Internet, virus protection and firewall are not available. The accommodation provider emphatically points out to the guest that the risk exists that pollutants such as viruses, trojans, etc. can reach end devices when using the WLAN.

The use of wireless networks is at the own risk and responsibility of the guest. The accommodation provider does not accept any liability for damage to the end devices arising from the use of the Internet access as far as he has not caused the damage intentionally or by gross negligence.

The guest is solely responsible for any utilized data, subscribed services and incurred legal transactions sent over the WLAN. The guest is obliged to comply with the applicable laws for use of WLANs, in particular to respect copyright and child protection legislation and not to use the WLAN for forms inappropriate advertising.

The guest exempts the accommodation provider from all damages and claims of third parties based on an unlawful use of the wireless network or from a breach of this agreement by the guest or persons named in the accommodation contract. This extends also to the claim or defence of their related costs and expenses.


Smoking is not permitted inside the offered apartments and houses. Please use the balconies, terraces and / or the outdoor areas.


As mentioned on the homepage www.berg, pets are not allowed. In case of violation, the landlord or agent is entitled to terminate the contract for rental of the apartment with immediate effect.


There is a car park in front of the main house, awarded the name Akelei. It belongs to the 4 room apartment Akelei. Another three parking spaces are located on the property. They belong to the 2 room apartment Arnica and the two log cabins Glockenberg and Sonnenberg. These parking spaces are numbered 1, 2 and 3. There is no fixed assignment of parking to the apartments. On the site the provisions of the Road Traffic Regulations apply. The accommodation provider assumes no liability to the extent he has not caused the damage intentionally or by gross negligence.

Equipment Shed:

The mountain bike and ski shed is used for the shelter of sports equipment of all kinds. The building is connected to the locking system of the respective apartment. Sports equipment should be secured by private locks. The accommodation provider accepts no liability for theft or damage to the extent he has not caused damages intentionally or by gross negligence.

Barbecue cabin:

The barbecue cabin is available to tenants. It is secured by the locking system. After using the grill the cabin is to be closed again. Barbecue goods and charcoal can be purchased locally or otherwise; barbecue goods are not provided by the landlord. The barbecue cabin must not be left unattended while charcoal is still glowing in the grill. If necessary, the charcoal must be extinguished. After a barbecue the grill must be cleaned. The accommodation provider assumes no liability for damages of any kind as far as he has not caused the damage intentionally or by gross negligence.


The sauna is available to the guest free of charge from 10.00 am until 21.00 pm. After 21.00 pm the power is shut off by a timer. The user should please bring water for the infusion from the accommodation. A water bucket is available in the sauna. Please return it there again after using the sauna. Sauna visitors should please bring any desired additions of flavours themselves. Cooling takes place in the open air or by showering in their own accommodation.


Place of performance and local jurisdiction is St. Andreasberg. The law of the Federal Republic of Germany applies.


Changes and additions to the agreement are only legally effective when provided in writing. The same applies to the waiver of the written form requirement.

Should an individual provision be or become invalid, this shall not affect the validity of the remaining provisions. The legally unenforceable provision shall be replaced by a legally effective provision, which approximates the economic purpose and meaning of the content of the invalid provision. In addition, the statutory provisions shall apply.