So that you can enjoy your stay from the very beginning, we have compiled all important information, notes and tips for you here – concise, clearly structured and available at any time.
Our very comfortably appointed four-room holiday apartment Akelei is classified by the German Tourism Association (DTV) with 5 stars – the highest rating – and offers four to six guests an exceptionally well-kept ambience of outstanding quality: the best basis for relaxing holiday days.
The apartment is an anti-allergy and non-smoking apartment. We therefore kindly ask you to use the balcony or outdoor area for smoking. Pets are permitted.
We would like you to feel completely at home with us and hope you like the furnishings. You will find entertaining reading material and a collection of games in the cupboard opposite. Information on the TV and music system with soundbar, telephone, Wi-Fi, internet, etc. follows on the next pages.
Of course, the beds are freshly made for you according to the number of guests registered. Bathrobes and sauna towels can be found on the respective bed or in the cupboard opposite. On the left-hand side next to the cupboard, we have provided a luggage rack.
In addition, a second foldaway bed is available in this room.
Perhaps your children would enjoy sleeping in the bunk bed for a change? The wardrobes in this room offer additional storage space, and you will also find a high chair here for our youngest guests.
Start your holiday day in the modern and comfortably appointed bathroom,
your wellness oasis! Of course, a hairdryer is provided (in the vanity
drawer). A selection of toiletries awaits you as a welcome. We kindly ask
that you observe our instructions for disposing of hygiene items.
The guest WC is located opposite the kitchen.
The high-quality fitted kitchen is fully equipped with a ceramic hob, oven, extractor hood, microwave, fridge/freezer combination, dishwasher, blender, coffee machine and kettle. Cleaning products are available in the utility room next door, where you will also find the washing machine and dryer. The locked linen cupboard opposite is reserved for housekeeping.
The safe is located in the bedroom wardrobe and can be secured with a personal code of your choice. An example is 1 2 3 4 5 6 and #. To open the safe, enter your code and #. The operating instructions are at the end of the folder.
Set personal code To set the personal code: Close the door. Enter personal code. Press the “#” button. Device locks the door. Device stores the new personal code. Correct code entry If a digit of the code is entered incorrectly: Press the “*” button. The last digit entered is deleted. Alarm If the door is closed and an incorrect code is entered: Display shows “ERROR” Buzzer sounds an alarm. After entering an incorrect code 3 times: Wait 5 minutes. Enter the correct personal code or master code. Press the “#” button. The device unlocks the door. Open the door. Malfunctions/troubleshooting Malfunctions of the device may only be remedied by qualified personnel. Decommissioning If the device is not in use: Remove the batteries. Maintenance The device may only be serviced by qualified personnel. Cleaning If necessary, dust the device with a soft, clean cloth.
The device is usually in standby mode and is switched on with the remote control. Otherwise, please switch it on manually. The high-quality Grundig soundbar ensures excellent sound. Operating instructions for the television and soundbar can be found further back in this folder and also with the device.
TV reception is via a satellite system. The television is usually in standby mode, indicated by the red LED at the bottom right. Switch on using the remote control. With the “GUIDE” button on the right in the middle, you can display the list of channels. Further back, radio stations are also listed.
To switch on the sound for the television, press the top left button. The LED lights up white. The TV sound can be heard via the soundbar. You can also play your own music from your smartphone, PC or laptop via the soundbar using Bluetooth. To activate Bluetooth, press and hold the “Source” button on the soundbar (bottom, on the middle strip) for a few seconds. You will hear an acoustic signal and the LED will flash blue. The connection to your device can now be established. To do so, on your device under Settings – Bluetooth, confirm “pair/connect” for the device name GSB 800. You will now hear music from your own device. To switch back to TV sound, press the “Source” button. The LED lights up white, the connection to your device is disconnected, and you will once again hear the TV sound.
You can also listen to radio stations via the TV system.
Wi-Fi and internet are available to you free of charge. We will be happy to provide you with the password. The terms of use are set out in the general terms and conditions. Illegal downloading of music or films is expressly prohibited and will be prosecuted.
Calls to German landlines are free of charge for you. The phone number for holiday apartment Akelei is 05582 9998395.
The distribution board for the apartment’s power supply (fuse box) is located downstairs in the stairwell, accessible via the door next to the guest WC.
A fully equipped first-aid kit is located in the cleaning cupboard in the utility room next to the kitchen.
You will find these useful items in the cleaning cupboard in the utility room behind the fitted kitchen.
The fire extinguishers are located in the internal stairwell. A notice sign is attached to the access door. Smoke detectors are, of course, installed in all required locations.
Among the amenities for our guests at the BergWiese country houses is a sauna located directly on the grounds of the complex. It is modelled on traditional Finnish sauna kotas and offers you a truly special sauna experience with its rustic charm. Power is available via a timer from 4 PM to 9 PM. Use of the sauna is free of charge for our guests.
Among the amenities for our guests at the BergWiese country houses is also a sauna located directly on the grounds of the complex. It is modelled on the traditional Finnish sauna kota and offers you a truly special sauna experience with its rustic charm. Use of the sauna is free of charge for our guests. Please note the following: The kota accommodates four to six people. Please bring your own water for infusions and any aromas of your choice for your sauna session. We kindly ask you to lock the kota after use and to leave it as you would wish to find it yourself on your next sauna visit. The caretaker service checks the entire complex every day to ensure everything is in perfect order, so that you will hopefully have no cause for complaint. Otherwise, we kindly ask you to inform the Oberharzer Concierge Service. The kota is available to all guests on an equal basis; we therefore kindly ask you to coordinate its use among yourselves. Safety notice for sauna use Never place textiles on the stove – otherwise there is an acute fire hazard. To avoid burns, please keep your distance from the stove. As the landlord, we accept no liability for injuries or health-related damage.
Your key also gives you access to the BBQ hut. You can purchase charcoal and high-quality food for grilling in the village, for example at Nahkauf. Please clean the grill after use and ensure that there is no fire left in the grill when you leave. Please lock the BBQ hut again after use. Further information can be found at the end of this folder, and the operating instructions are located directly in the grill kota.
Among the amenities for our guests at the BergWiese country houses is also a BBQ hut located directly on the grounds of the complex. It is modelled on a traditional Finnish grill kota and offers you, with its rustic charm, an atmospheric grilling experience even in the cooler season or in bad weather. Use of the BBQ hut is free of charge for our guests. Please note the following: The kota accommodates 12 to 15 people and is available to all guests on an equal basis. Please coordinate its use among yourselves. Perhaps you would like to arrange a joint barbecue? For your own safety, please use only charcoal and approved, low-flammability firelighters. Open flames and the use of methylated spirits are expressly prohibited. You will find grill tongs and other utensils needed for grilling in the grill kota. Please never leave embers unattended. Just in case, an approved, regularly inspected fire extinguisher is available opposite the kota entrance. Please dispose of residual ash and charcoal remains in the metal bucket next to the waste container by the garden house. Please clean the grill grate itself with the designated brush. We ask that you lock the Kota after use and leave it as clean as you would like to find it yourself. The caretaker service inspects the entire facility every day to ensure it is in perfect condition, so that you will hopefully have no cause for complaint. Otherwise, we ask you to notify the Tourist Information. As landlords, we assume no liability for injuries or health damage.
For the sports equipment you bring with you, the lockable equipment shed is available. There you can store bicycles, your ski equipment in winter, and similar items. The automatic lighting (motion sensor) switches off after 5 minutes.
The parking space in front of the house entrance is a public charging point that may also be used by non-guests. Please note that the maximum parking time is 4 hours. After that, the space must be vacated; otherwise, penalty fees will apply. In the lower area of the property, one free parking space per holiday apartment is available. For the spaces with a charging station, please coordinate with the other guests so that everyone has a chance to charge. The German road traffic regulations (StVO) apply on the property. The owner is not liable for damage. If you are arriving with multiple vehicles: Additional (unfortunately sometimes paid) parking spaces are available at the Kurhaus, Am Kurpark 12.
The residual waste bins are located next to the garden house. Containers for glass and paper are located at the sports field and at the municipal depot in Schulstraße.
If snow has fallen overnight, the property will be cleared early in the morning. During the day, please feel free to help yourselves as well. Snow shovels are available in the garden house.
You can download the guest folder here.
Property Photo Gallery
Rustic Sauna Kota for four to six people
Cozy Grill Kota for up to 15 people
Our charging points for your e-car
Property Photo Gallery
Rustic Sauna Kota for four to six people
Cozy Grill Kota for up to 15 people
Our charging points for your e-car