So that you can enjoy your stay from the very beginning, we have compiled all important information, notes and tips for you here – concise, clearly structured and available at any time.
Our very comfortably furnished two-bedroom Arnika apartment offers two to four guests an exceptionally well-maintained ambiance of outstanding quality: the best prerequisite for relaxing holidays.
The apartment is an anti-allergy and non-smoking residence. We therefore kindly ask you to use the balcony or the outdoor area for smoking. Pets of all kinds are permitted.
We want you to feel completely at home with us and hope you like the furnishings. Entertaining reading material and a collection of games can be found in the right side of the cabinet. Information on the television and music with soundbar, telephone, Wi-Fi, internet, etc., follows on the next pages. To the right of the terrace door is a wall bed. The roller shutter by the balcony doors is opened and closed with the switch to the right of the door.
Naturally, the beds are freshly made for the number of people booked. Bathrobes and sauna towels can be found on each bed or in the wardrobe opposite. All roller shutters on the windows in the apartment are operated manually. To the left of the wardrobe, we have provided a luggage rack.
Start your holiday in the modern and comfortably equipped bathroom, your wellness oasis! In the drawer of the vanity, you will find the hairdryer and a personal scale, a cosmetic mirror in the mirrored cabinet, and a collection of care products as a welcome gesture on the vanity. The washing machine and dryer are located to the left of the washing machine. Please note the instructions regarding the disposal of hygiene articles.
The high-quality fitted kitchen with a cozy seating and dining area is fully equipped with a ceramic hob, oven, extractor hood, microwave, dishwasher, blender, coffee machine, and kettle.
The safe is located in the bedroom wardrobe and can be secured with a personal code of your choice. An example is 1 2 3 4 5 6 and #. To open the safe, enter your code and #. The operating instructions are at the end of the folder.
Set personal code To set the personal code: Close the door. Enter personal code. Press the “#” button. Device locks the door. Device stores the new personal code. Correct code entry If a digit of the code is entered incorrectly: Press the “*” button. The last digit entered is deleted. Alarm If the door is closed and an incorrect code is entered: Display shows “ERROR” Buzzer sounds an alarm. After entering an incorrect code 3 times: Wait 5 minutes. Enter the correct personal code or master code. Press the “#” button. The device unlocks the door. Open the door. Malfunctions/troubleshooting Malfunctions of the device may only be remedied by qualified personnel. Decommissioning If the device is not in use: Remove the batteries. Maintenance The device may only be serviced by qualified personnel. Cleaning If necessary, dust the device with a soft, clean cloth.
The device is usually in standby mode and is switched on with the remote control. Otherwise, please switch it on manually. The high-quality Grundig soundbar ensures excellent sound. Operating instructions for the television are further back in this folder and also on the device. Please manually connect the soundbar to the television .
TV reception is via a satellite system. The television is usually in standby mode, indicated by the red LED at the bottom right. Switch on using the remote control. With the “GUIDE” button on the right in the middle, you can display the list of channels. Further back, radio stations are also listed.
To switch on the sound for the television, press the top left button. The LED lights up white. The TV sound can be heard via the soundbar. You can also play your own music from your smartphone, PC or laptop via the soundbar using Bluetooth. To activate Bluetooth, press and hold the “Source” button on the soundbar (bottom, on the middle strip) for a few seconds. You will hear an acoustic signal and the LED will flash blue. The connection to your device can now be established. To do so, on your device under Settings – Bluetooth, confirm “pair/connect” for the device name GSB 800. You will now hear music from your own device. To switch back to TV sound, press the “Source” button. The LED lights up white, the connection to your device is disconnected, and you will once again hear the TV sound.
You can also listen to radio stations via the TV system.
Wi-Fi and internet are available to you free of charge. We will be happy to provide you with the password. The terms of use are set out in the general terms and conditions. Illegal downloading of music or films is expressly prohibited and will be prosecuted.
Calls to German landlines are free for you. The phone number for the Arnika apartment is 05582 9998394.
The distribution box for the apartment's power supply (fuse box) is located
behind the mirrored door, which can be used as a wardrobe and leads to the stairwell.
Please lock it if you do not need the door.
Behind said door, to the right under the stairs, you have additional storage space for
shoes, boots, etc. The loungers and cushions for the terrace are also located there.
Please return them there at the end of your holiday.
A fully equipped first-aid kit is located in the mirrored cabinet in the bathroom.
These useful appliances can be found next to the washing machine and dryer, the iron in the bedroom wardrobe.
The fire extinguishers are located in the internal stairwell. A sign is attached to the access door . Naturally, smoke detectors are installed in all relevant locations.
Among the amenities for our guests at the BergWiese country houses is a sauna located directly on the grounds of the complex. It is modelled on traditional Finnish sauna kotas and offers you a truly special sauna experience with its rustic charm. Power is available via a timer from 4 PM to 9 PM. Use of the sauna is free of charge for our guests.
Among the amenities for our guests at Landhäuser BergWiese is also a sauna directly on the premises of the complex. It is modeled after traditional Finnish sauna kotas and offers you a very special sauna experience with its rustic charm. Use of the sauna is free for our guests. Please note the following: The kota accommodates four to six people. Please bring your own water for infusions and aromatic substances of your choice for the sauna session. We kindly ask you to lock the kota after use and leave it as you would like to find it for your next sauna session. The caretaker service inspects the entire complex daily to ensure it is in perfect condition, so you will hopefully have no cause for complaint. Otherwise, we ask you to contact the Oberharzer Concierge Service. The kota is equally available to all guests ; therefore, we ask you to coordinate its use among yourselves . Safety instructions Under no circumstances place textiles on the stove – there is an acute risk of fire. To avoid burns, please keep a safe distance from the stove. As landlords, we assume no liability for injuries or health damages.
Your key also grants you access to the BBQ hut. Please clean the grill after use and ensure that no fire remains in the grill when you leave. Please lock the BBQ hut again after use.
Among the amenities for our guests at the BergWiese country houses is also a BBQ hut located directly on the grounds of the complex. It is modelled on a traditional Finnish grill kota and offers you, with its rustic charm, an atmospheric grilling experience even in the cooler season or in bad weather. Use of the BBQ hut is free of charge for our guests. Please note the following: The kota accommodates 12 to 15 people and is available to all guests on an equal basis. Please coordinate its use among yourselves. Perhaps you would like to arrange a joint barbecue? For your own safety, please use only charcoal and approved, low-flammability firelighters. Open flames and the use of methylated spirits are expressly prohibited. You will find grill tongs and other utensils needed for grilling in the grill kota. Please never leave embers unattended. Just in case, an approved, regularly inspected fire extinguisher is available opposite the kota entrance. Please dispose of residual ash and charcoal remains in the metal bucket next to the waste container by the garden house. Please clean the grill grate itself with the designated brush. We ask that you lock the Kota after use and leave it as clean as you would like to find it yourself. The caretaker service inspects the entire facility every day to ensure it is in perfect condition, so that you will hopefully have no cause for complaint. Otherwise, we ask you to notify the Tourist Information. As landlords, we assume no liability for injuries or health damage.
The lockable tool shed is available for your sports equipment. You can store bicycles, your ski equipment in winter, and similar items there. The automatic lighting (motion sensor) turns off after 5 minutes.
One free parking space per apartment is available in the lower area of the property. For the parking spaces with charging stations, please coordinate with other guests so that everyone has a chance to charge . Traffic regulations apply on the property. The owner is not liable for damages. Should you arrive with multiple vehicles: Additional (unfortunately partly chargeable) parking spaces are available at Kurhaus Am Kurpark 12.
The residual waste bins are located next to the garden shed. Containers for waste glass and paper are available at the sports field and at the municipal yard on Schulstraße.
Should it have snowed overnight, the property will be cleared of snow early in the morning by the snow removal. During the day, please help out yourself. Snow shovels are available in the tool shed.
You can download the guest folder here.
Of course, it is always a little sad when a wonderful holiday comes to an end. We hope you enjoyed your stay with us and in the beautiful Harz landscape. We would be delighted to welcome you as our guest again. Before departure, please ensure that you have emptied the refrigerator and waste bins and remember your valuables in the safe. Please place dirty dishes in the dishwasher and start it before departure. Be sure to use the short program (30 minutes) so that the Oberharzer Concierge Service has the opportunity to empty it as part of the final cleaning. Are the windows locked? Please place the house key on the living room table and simply pull the front door shut. If you enjoyed your stay with us, we would appreciate a recommendation to your family, friends, and acquaintances. We wish you a safe journey home!
Property Photo Gallery
Rustic Sauna Kota for four to six people
Cozy Grill Kota for up to 15 people
Our charging points for your e-car
Property Photo Gallery
Rustic Sauna Kota for four to six people
Cozy Grill Kota for up to 15 people
Our charging points for your e-car
